How can we help you?

The most frequently asked questions have the fastest solutions. Try Virtual Assistance, 24/24!
(Audio available only in Romanian) See Regulation 7card See Frequently Asked Questions

If you haven't found an answer with the help of Eva – our Virtual Assistance, Customer Relations is here to help you!

We respond to requests in the order in which they are received, as follows: Monday - Friday: 09:00 - 18:00. On public holidays, the 7card team will take a break like everybody else.

We want things to go as fast as possible! If you have already sent us a request, please keep in mind that you do not need to send the same request via other communication channels. Once you have sent us your question, you can be sure you will get an answer.

Chat support

The Chat is available in the 7card application. Make sure you have notifications enabled for the 7card application, so you can see when we respond.

Email support

Write us your message in the form on this page and you will receive our answer by email.
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